Privacy policy

What data we record

General personal data

We process your general personal data. Personal data is any type of information relating to an identifiable natural person. The natural person is identifiable if the available information allows conclusions to be drawn about the identity of the person.

The purpose of this privacy policy is to inform you about the processing of your personal data that we collect from you when you visit our website. Our data protection practices comply with the statutory provisions of the Swiss Federal Act on Data Protection (FADP) and the EU General Data Protection Regulation (GDPR). The following privacy policy serves to fulfill the information obligations arising from the FADP and the GDPR. These can be found, for example, in Art. 19 ff. DSG and Art. 13 ff. of the GDPR. 

Example: Your name, IP address and home address are personal data.

Provided data

You often provide us with your personal data yourself. Whenever you enter your personal data and transmit it to us, it is deemed to have been provided to us. The transfer of data to us is generally voluntary, but in some cases it is absolutely necessary in order to be able to use our services.
Example: You enter your data in a contact form or register for a newsletter.

Data collected

When you use our services, we sometimes collect your data without your active participation being required. This data is usually data about your device and data about user behavior.
Example: We collect data about the operating system of the device you used to access our website.

Product development

 

We strive to continuously improve our services. To this end, we use your personal data for the development and improvement of our products and services.

Example: We collect data about visitor behavior on the website in order to constantly improve user-friendliness.

Data transfer

 

We pass on your personal data to companies that can decide for themselves how they use the data. This is usually done because it is necessary to comply with legal regulations, when an outstanding debt is transferred to a debt collection agency or to identify fraudulent activities.
Example: A legal requirement obliges us to pass on your data to an authority.

 

Worldwide

 

We work with providers from all over the world to process your personal data. This allows us to benefit from a global offering and access the best and most reliable services. The country to which the data is exported may not have the same data protection standard as Switzerland.
Example: We use the services of a cloud provider such as Google, which is based in the USA.

1. What do we do?

Responsible person within the meaning of Art. 5 let. j DSG or Art. 4 No. 7 DSGVO is the person who alone or jointly with others decides on the purposes and means of processing personal data. The person responsible according to Art. 4 No. 7 GDPR is also the recipient of the personal data within the meaning of Art. 4 No. 9 GDPR. Any third-party recipients will be shown separately.

Textilmanufaktur A. M. Schitter (Rodtmattstrasse 90, 3014 Bern) operates the website handknit.art (hereinafter referred to as “we”). On this website you can find out more about our organization, use our online services and get in touch with us.

2. What do we inform about?

  • What data is collected on handknit.art;
  • Under what conditions we process your data and for what purpose;
  • How long we store your data;
  • When disclosure to third parties is permitted;
  • How we process your data (“individual data processing operations“);
  • When and how you can object to data processing;
  • What rights you have and how you can assert them.

3. Definitions

3.1 What is personal data?

Personal data is any information relating to an identified or identifiable natural person. This includes, for example, name, address, date of birth, e-mail address or telephone number. Personal data also includes data about personal preferences such as leisure activities or memberships.

The legal basis for the processing of personal data is Art. 6 ff. FADP (principles) and Art. 6 para. 1 lit. f GDPR (legitimate interest) and Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. a GDPR (consent).

3.2 What is particularly sensitive personal data?

Data on religious, ideological, political or trade union views or activities; data on health and, where applicable, information on administrative or criminal prosecutions and sanctions as well as data on social assistance measures are considered particularly sensitive personal data. Where necessary and appropriate, we may request and process particularly sensitive personal data. In this case, their processing is subject to stricter confidentiality.

3.3 What is the processing of personal data?

Processing is any handling of personal data, regardless of the means and procedures used, in particular the procurement, storage, retention, use, modification, disclosure, archiving, deletion or destruction of data.

3.3 What is the disclosure of personal data?

This is the transmission or disclosure of personal data, e.g. publication or disclosure to a third party.

4. How can you get in touch with us?

If you have any questions or concerns about the protection of your data by us, you can contact us at any time by e-mail at info@handknit.art. Responsible for the data processing that takes place via this website is

Textilmanufaktur A. M. Schitter
Agnes M. Schitter
Rodtmattstrasse 90
3014 Berne

5. Will our privacy policy always remain the same?

We may change this privacy policy at any time. The changes will be published on handknit.art, you will not be informed separately.

6. General principles

6.1 What data do we collect from you and from whom do we receive this data?

First and foremost, we process personal data that you transmit to us or that we collect when operating our website. We may also receive personal data about you from third parties. This may include the following categories:

  • Personal master data (name, address, dates of birth, etc.);
  • Contact data (cell phone number, e-mail address, etc.);
  • Financial data (e.g. account details);
  • Online identifiers (e.g. cookie identifiers, IP addresses);
  • Location and traffic data;
  • Sound and image recordings;
  • particularly sensitive data (e.g. biometric data or information about your health).
6.2 Under what conditions do we process your data?

We process your data in good faith (Art. 6 para. 2 FADP and Art. 2 Swiss Civil Code) and Art. 6 para. 1 lit. f GDPR (legitimate interest) and in accordance with the purposes set out in this privacy policy. In doing so, we ensure transparent and proportionate processing (Art. 6 para. 1 FADP).

If, in exceptional cases, we are unable to comply with these principles, the data processing may still be lawful because there is a justification. In particular, the following grounds for justification may apply:

  • Your consent;
  • the performance of a contract or pre-contractual measures;
  • our legitimate interests, provided that your interests do not prevail.

The temporary (automated) storage of data is necessary for the course of a website visit in order to enable delivery of the website. Personal data is also stored and processed to maintain the compatibility of our website for as many visitors as possible and to combat misuse and troubleshooting. For this purpose, it is necessary to log the technical data of the accessing computer in order to be able to react as early as possible to display errors, attacks on our IT systems and/or errors in the functionality of our website. In addition, we use the data to optimize the website and to generally ensure the security of our IT systems.

6.3 How can you withdraw your consent?

If you have given us your consent to process your personal data for specific purposes, we will process your data within the scope of this consent unless we have other justification.

You can revoke your consent at any time and send an email to the address given in the legal notice. Data processing that has already taken place is not affected by this.

6.4 In what cases can we pass on your data to third parties?

a. principle

We may be dependent on using the services of third parties or affiliated companies and commissioning them to process your data (so-called processors). Categories of recipients are:

  • accounting, fiduciary and auditing companies;
  • Consulting companies (legal advice, taxes, etc.);
  • IT service providers (web hosting, support, cloud services, website design, etc.);
  • payment service providers;
  • Provider of tracking, conversion and advertising services.

We ensure that these third parties and our affiliates comply with data protection requirements and treat your personal data confidentially.

Under certain circumstances we are also obliged to disclose your personal data to authorities.

b. Passing on to partners and cooperation companies

We sometimes work with different companies and partners who place their offers on our website. You can see that this is a third-party offer (marked as “advertising”).

If you take advantage of such an offer, we will transmit your personal data to the relevant partner or cooperation company (e.g. name, function, communication, etc.) whose offer you want to take advantage of. These partners and cooperation companies are independently responsible for the personal data received. After the data has been transmitted, the data protection regulations of the respective partner apply.

c. Visit our social media channels

We have embedded links to our social media channels on our website. This is clear to you in each case (typically via corresponding symbols). If you click on the symbols, you will be redirected to our social media channels.

In this case, the social media providers learn that you are accessing their platform from our website. The social media providers can use the data collected in this way for their own purposes.

You can prevent this by installing an appropriate browser plug-in or deactivating the execution of scripts in your browser. This may lead to functional restrictions on the websites you visit. We would like to point out that we have no knowledge of the content of the transmitted data or its use by the operators.

d. Transfer abroad

Under certain circumstances, your personal data may be transferred to companies abroad as part of order processing. These companies are committed to data protection to the same extent as we are. The transfer can take place worldwide.

If the level of data protection does not correspond to that of Switzerland, we carry out a prior risk assessment and contractually ensure that the same protection as in Switzerland is guaranteed (e.g. by means of the EU Commission’s new standard contractual clauses or other legally required measures). If our risk assessment is negative, we will take additional technical measures to protect your data. You can access the EU Commission’s standard contractual clauses at the following link.

6.5 How long do we keep your data?

We only retain personal information for as long as necessary to fulfill the individual purposes for which the information was collected.

Data that we store when you visit our website will be retained for twelve months. An exception applies to analysis and tracking data, which can be retained for longer periods.

We store contract data for longer because we are obliged to do so by legal regulations. In particular, we must store business communications, concluded contracts and booking documents for up to 10 years. If we no longer need such data from you to carry out the services, the data will be blocked and we will only use it for accounting and tax purposes.

6.6 How do we protect your data?

We will keep your information secure and take all reasonable measures to protect your information from loss, access, misuse or alteration.

Our contractual partners and employees who have access to your data are obliged to comply with data protection regulations. In some cases it will be necessary for us to pass on your requests to companies affiliated with us. Even in these cases, your data will be treated confidentially.

Within our website we use the SSL process (Secure Socket Layer) in conjunction with the highest level of encryption supported by your browser.

6.7 What rights do you have?

a. right of providing information

You can request information about the data we have stored about you at any time. We ask you to send your request for information together with proof of identity to info@handknit.art.

You also have the right to receive your data in a common file format if we process your data automatically, and if

you have given your consent for the processing of this data; or

You have disclosed data in connection with the conclusion or processing of a contract.

We may restrict or refuse to provide information or data release if this conflicts with our legal obligations, legitimate own or public interests or the interests of a third party.

The processing of your application is subject to the statutory processing period of 30 days. However, we may extend this deadline due to a high volume of inquiries, for legal or technical reasons or because we need further information from you. You will be informed about the extension of the deadline in a timely manner, at least in text form.

b. Deletion and correction

You have the option at any time to request the restriction of processing in accordance with Article 18 of the GDPR or to object to the processing in accordance with Article 21 of the GDPR and to request that the data be corrected or deleted in accordance with Articles 16 and 17 of the GDPR. We can reject the request if legal regulations require us to store it for a longer period of time or without changes or if there is a permit that conflicts with your request.

Please note that exercising your rights may conflict with contractual agreements and may have corresponding effects on the execution of the contract (e.g. premature termination of the contract or cost consequences).

c. Legal recourse

If you are affected by the processing of personal data, you have the right to enforce your rights in court or to submit a report to the responsible supervisory authority. The responsible supervisory authority in Switzerland is the Federal Data Protection and Information Commissioner: https://www.edoeb.admin.ch.

7. Individual data processing operations

7.1 Providing the website and creating log files What information do we receive and how do we use it?

By visiting handknit.art, certain data is automatically stored on our servers or on servers of services and products that we purchase and / or have installed for system administration purposes, for statistical or backup purposes or for tracking purposes. It is about:

  • the name of your internet service provider;
  • hostname of your computer;
  • your IP address (under certain circumstances);
  • the version and type of your browser software;
  • the operating system of the computer used to access the URL;
  • the date and time of access;
  • the search words you used to find URL;
  • Websites and resources (images, files, other page content) that were accessed on our website;
  • Websites from which the user’s system reached our website (referrer tracking);
  • Report whether the retrieval was successful;
  • Amount of data transferred.

This data is stored in the log files of our system. This data is not stored together with personal data of a specific user, so that individual site visitors cannot be identified.

Why are we allowed to process this data?

This data cannot be assigned to a specific person and this data is not merged with other data sources. The log files are stored to guarantee the functionality of the website and to ensure the security of our information technology systems. This is our legitimate interest.

How can you prevent data collection?

The data will only be stored for as long as is necessary to achieve the purpose of your collection. Accordingly, the data will be deleted at the end of each session. The storage of log files is absolutely necessary for the operation of the website, so you have no opportunity to object to this.

7.2 Tracking pixels

How do tracking pixels work?

We may use web beacons on our website. Web beacons are also known as web beacons. Web beacons – including those from third parties whose services we use – are small, usually invisible images that are automatically retrieved when you visit our website. Web beacons can be used to collect the same information as server log files. We use them for the same purposes as log files – you cannot prevent data collection.

7.3 Evaluations

In some cases, your personal data is processed automatically in order to evaluate certain personal aspects.

We use such reviews in particular to provide you with targeted information and advice about certain services or products we offer. For this purpose, we use evaluation tools that enable us to communicate as needed and take appropriate advertising measures, including market and opinion research.

7.4 Contact

Contact form

What information do we receive and how do we use it?

On our website you can contact us using an electronic contact form. The data you provide in the input mask, such as name, email address, etc., will be transmitted to us and stored.

The use of the contact form is on a voluntary basis. You are not obliged to contact us using the contact form, but can also use the other contact options provided on our site. If you would like to use our contact form, you must fill out the fields marked as mandatory. If you do not fill out the necessary information on the contact form, you will either not be able to send the request or we will not be able to process your request due to insufficient information.

Why are we allowed to process this data?

The justification is based on the implementation of pre-contractual measures and our legitimate interests in completing the request.

e-mail

What information do we receive and how do we use it?

You have the option of contacting us by email. If you contact us by email, the following data will be processed:

  • E-mail address;
  • Content, subject and date of your email;
  • Contact details provided by you (e.g. name, telephone number if applicable, address).

Why are we allowed to process this data?

Your details will be stored by us in order to process your request and in case of follow-up questions. Pre-contractual measures or our legitimate interests in completing the request serve as justification.

Safety notice

We would like to point out that emails can be read or changed during transmission without authorization and without being noticed. The spam filter can be used to reject emails if they have been identified as spam by certain characteristics.

7.5 Success and reach measurement

How does success and reach measurement work?

Our notifications and communications may contain web links or web beacons that record whether an individual communication was opened and which web links were clicked. Such web links and web beacons can also record the use of notifications and messages on a personal basis.

Why are we allowed to process this data?

We need this statistical recording of usage to measure success and reach in order to be able to offer notifications and messages based on the needs and reading habits of the recipients effectively and user-friendly as well as permanently, securely and reliably.

7.5 Cookie policy